The principal assessor and the tax collector are both working with new software, and some of the bills may have some idiosyncrasies that bear explanation, but also may contain errors.
Great Barrington Town Manager Jennifer Tabakin suggested better marketing targeted toward students and perhaps the many senior centers across the county. In addition, she wondered why the so-called CharlieCards, the BRTA's cashless payment system, were not available for purchase at places like supermarkets and pharmacies.
