"We are where people come to meet new people, where new communities form—we have some people who come every week, maybe more than once a week. If you have a question about Otis, this is where you come. That is what we’re here for…I feel like we are the heart and soul of the town,” said Otis Library Director Stephanie Skinner.
The meeting was a window into what it’s like to run multiple low income housing complexes with limited resources under state oversight by the Massachusetts Department of Housing and Community Development.