The newest trend in hospitality is the offering of “guest experiences.” Guests don’t just look for places to stay, they look for things to do that interest them. The list of experiences is so extensive and variable that the Red Lion now has a manager of guest experiences. Name your experience and he’ll work to make it happen.
Many towns and cities across the state are grappling with an array of gray areas, including whether and how to tax these short-term rentals and whether they should be held to the same zoning, building and health standards.
Seventy-four percent of Berkshire Business Confidence Index survey respondents indicated strongly that they expect their businesses to look moderately to substantially different in the next 10 years.