RMV announces temporary closure during system upgrade
Boston — The Massachusetts Department of Transportation’s Registry of Motor Vehicles has announced that all RMV services, with the exception of law enforcement, will be unavailable from Thursday, March 22, at 7 p.m. until Monday, March 26, at 8 a.m. due to a changeover to a new computer system that will allow the RMV to comply with federal and state mandates. In addition, inspection station locations will be unable to conduct motor vehicle inspections Friday, March 23, through Sunday, March 25; RMV online services will be unavailable; and RMV service locations will be closed.
The RMV’s new computer system will enable the Commonwealth to issue federally mandated REAL ID credentials to members of the public who will need them. The new system will also have enhanced customer-centric features and more efficient process elements for access by law enforcement, the insurance industry, government entities and professionals who need to engage the registry. The current RMV system is more than 30 years old.
Between Thursday, March 22, and Monday, March 26, the following services will be unavailable:
- Beginning Thursday, March 22, at 7 p.m., motor vehicle inspections will be unavailable at station locations in Massachusetts until the start of business Monday, March 26, at 8 a.m.
- Beginning Thursday, March 22, at 7 p.m., until Monday, March 26, at 8 a.m., RMV on-line services will be unavailable.
- Registry service locations will be closed Friday, March 23, and will reopen Monday, March 26.
- AAA branches that offer RMV services to AAA members will be unable to do so beginning Thursday, March 22, at 7 p.m. until Monday, March 26, at 8 a.m.
- Law enforcement officers will continue to have access to RMV data at all times from Thursday, March 22, through Monday, March 26, through the use of a backup data file.
For more information regarding RMV service suspension, visit https://www.mass.gov/service-details/alert-no-rmv-services.
