Mass. Registry of Motor Vehicles further extends designated appointment hours for customers 75 years of age and older
Boston — The Massachusetts Registry of Motor Vehicles is extending designated Wednesday appointment hours for customers 75 years of age and older through November and December. This new customer service option began successfully in early September at select RMV Service Centers, and is now offered at 17 locations, including in the Berkshires at the RMV’s North Adams and Pittsfield Service Centers.
The senior hours are held on Wednesdays (hours vary by location) for customers 75 years of age or older whose driver’s licenses or ID cards expire in September, October, November and December, including customers whose licenses/IDs were originally extended earlier this year and are expired. This new service option is being offered to provide customers with some flexibility while conducting transactions and to facilitate proper social distancing protocols and procedures to keep customers and staff safe and healthy.
Senior hours are by appointment only. Below are the options for seniors to renew by appointment.
- AAA members may make reservations to renew their driver’s licenses/IDs at a AAA location.
- Those who are not AAA members may make a reservation to renew at an RMV Service Center.
- Email the RMV for assistance to renew at MassDOTRMVSeniors@dot.state.ma.us.
Call the RMV at (857) 368-8005.